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A remarkable email exchange with a developer who cares

EDIT: I realise the below isn't exactly readable so I posted a formatted version here: http://andrewsplastic.tumblr.com/ I recently installed a Chrome extension that didn't do exactly what I wanted. I uninstalled it and promptly forgot about it until the following email exchange happened: FROM BEN COE, THE CO-FOUNDER OF THE EXTENSION ATTACHMENTS.ME: Hey Andrew, Ben here. I'm one of the cofounders of Attachments.me: I've been reaching out to some of the people who signup for our service, I'd love to know how things are going for you. Any feedback you can provide about how the service is working for you so far, would be awesome. Also, I'd love to hear any suggestions you have for the product. Thanks for taking the time to try us out :) Cheers, Ben Coe MY REPLY: Hey Ben, Thanks for getting in touch. I uninstalled it. All I really needed was my attachments to appear on the right of the email

Why it failed

EDIT: I realise the below isn't exactly readable so I posted a formatted version here: http://andrewsplastic.tumblr.com/ I recently installed a Chrome extension that didn't do exactly what I wanted. I uninstalled it and promptly forgot about it until the following email exchange

Kind
startup
Status
Shut down
Inventor
andrewfelix
Ended
2011
Source
hackernews
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