Tell HN: Google OAuth consent screen issue could be costing you signups
TL;DR: The "Sign in with Google" form doesn't debounce clicks on the "Continue" button, so it can trigger multiple redirect callbacks, in our case causing 15% of signups to fail. We've since reproduced the issue with several other companies' signup flows. What's the issue? A few months ago we (Flat.app) noticed that a meaningful fraction of signups-via-Google to our SaaS product were failing. I recently found out why, so I'm sharing this PSA for anyone facing a similar problem. If your app supports "Sign in with Google", it's likely that new signups will fail if, on Google's OAuth consent screen, a user clicks "Continue" more than once. The error will probably be inscrutable to the user, depending on your setup, so they may just give up instead of trying again. In our case, we were losing around 15% of signups! I
Why it failed
TL;DR: The "Sign in with Google" form doesn't debounce clicks on the "Continue" button, so it can trigger multiple redirect callbacks, in our case causing 15% of signups to fail. We've since reproduced the issue with several other companies' sig
- Kind
- startup
- Status
- Shut down
- Inventor
- Aalk4308
- Ended
- 2024
- Source
- hackernews