Tell HN: Stripe shut down my 4-year business with no explanation
I'm posting this as a warning to other startups who might be thinking of using Stripe to process payments. I was employee #10 at Eventbrite, founding engineer at Reforge, Techstars alum, startup founder X 3. I can't imagine treating my users like this and I am really upset with how Stripe is handling this situation. The situation: I own an online SaaS company that processes $500k+ per year through both Stripe and Braintree. I've been using Stripe for years. Today I received this email: [b]"Our systems recently identified charges that appear to be unauthorized by the customer, meaning that the owner of the card or bank account did not consent to these payments. This unfortunately means that we will no longer be able to accept payments for Refunds on card payments will be issued in 5–7 business days, although they may take longer to appear on the cardholder's state
Why it failed
I'm posting this as a warning to other startups who might be thinking of using Stripe to process payments. I was employee #10 at Eventbrite, founding engineer at Reforge, Techstars alum, startup founder X 3. I can't imagine treating my users like this and I am really up
- Kind
- startup
- Status
- Shut down
- Inventor
- buf
- Ended
- 2021
- Source
- hackernews