Tell HN: Worst AWS service and support team experience
Its been about 10 hours now that our core business operations is down because AWS security system decided that our account has unauthorized service usage and place a restriction on some part of services we can have access to. One of them is obviously AWS Lambda. Two weeks ago we started processing large volume of transactions (We provide wallet and digital assets infrastructure for businesses) and needed to increase our services performance from request time out to memory to even our RDS instance to be able to accommodate the kind of requests we are currently processing. However yesterday (29th of July) at around 5:04PM we got an email from AWS about unautorized service charges due to some unauthorized activity and could be a potential account hack or compromise. My heart first sank because I was just waking up from a nap after reviewing the new lambda functions the teams worked on and p
Why it failed
Its been about 10 hours now that our core business operations is down because AWS security system decided that our account has unauthorized service usage and place a restriction on some part of services we can have access to. One of them is obviously AWS Lambda. Two weeks ago we
- Kind
- startup
- Status
- Shut down
- Inventor
- citguru
- Ended
- 2022
- Source
- hackernews