support (FinTech) issues

Claude Account Disabled After Payment for Claude Code Max 5x Plan

# Claude Account Disabled After Payment for Claude Code Max 5x Plan ## Description On August 2, I noticed that my Claude Code Max 5x plan was not renewed, so I proceeded to pay for a new plan. Immediately after the payment, I was unable to access Claude Code or Claude.ai and consistently received the error message: "This organization has been disabled." ### Background In July, I subscribed to the Claude Code Max 20x plan but found it excessive for my needs, so I downgraded to the Claude Code Max 5x plan. ### Steps Taken I have attempted to resolve the issue through the following channels, but have not received any response: - Email support - Submitting the "Account Ban Appeal" form - Contacting support via the AI chat on the Claude.ai website Additionally, when attempting to request a refund, I received a message stating that the request was invalid. ### Request Please investigate why my account was disabled following the payment for the Claude Code Max 5x plan and provide assistance in restoring access or processing a refund.