IssueRaiser

Counter anecdata...

Counter anecdata... I often drop in to a local bar, and tend to be the troubleshooter for older folks with new smartphones. I've helped out on quite a variety of devices, but my heart always sank when I bumped into the guy with a Lumia that his daughter had given him. I can't remember every instance, but I can remember turning him away in frustration with outcomes like "sorry, I've no idea why the browser won't remember your login details". I ran into many frustrating problems with that device that I didn't find with iOS and Android (even super-cheap Android). I was extremely relieved when he rocked up one day with an iPhone, and very gladly set it up with all the apps he needed.

Posted by timrichard on Jul 8, 2015, 4:01 PM

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Counter anecdata...

timrichardJul 8, 2015, 4:01 PM

Counter anecdata... I often drop in to a local bar, and tend to be the troubleshooter for older folks with new smartphones. I've helped out on quite a variety of devices, but my heart always sank when I bumped into the guy with a Lumia that his daughter had given him. I can't remember every instance, but I can remember turning him away in frustration with outcomes like "sorry, I've no idea why the browser won't remember your login details". I ran into many frustrating problems with that device that I didn't find with iOS and Android (even super-cheap Android). I was extremely relieved when he rocked up one day with an iPhone, and very gladly set it up with all the apps he needed.

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