IssueRaiser

Permanent, site-wide shadowbans are not intended for use outside of spam/bot countermeasures and are not policy against users, espec...

Permanent, site-wide shadowbans are not intended for use outside of spam/bot countermeasures and are not policy against users, especially for a nasty one off, no matter who against. That they are happening to users at all is evidence of either an unreported change in internal policy or high level vigilante modding. And as users, there is no way to find out how many are affected by this. Another issue exists where after a person discovers their shadowban, they request its removal and are denied -- because there was no note left for why they were banned. What if it were placed by a Reddit mod and not a sub mod? How could anyone make a reasonable appeal in that case? Their opaqueness is why shadowbans are effective, but mods treating user appeals like gag orders with top secret clearances is not in the spirit of their duties. After a user discovers their shadowban, it's no longer effective, so there is no reason not to disclose information to them about it during their appeal. Opening the appeals process so users can see for themselves why they were banned, reversing appeals against noteless bans without contest, limiting the duration of all bans not made against spam/bots, a system of blind review, and increasing mod accountability would all serve to strengthen users' ability to stay active on the site without compromising the intended function of the shadowban.

Posted by washadjeffmad on May 15, 2015, 4:11 PM

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Permanent, site-wide shadowbans are not intended for use outside of spam/bot countermeasures and are not policy against users, espec...

washadjeffmadMay 15, 2015, 4:11 PM

Permanent, site-wide shadowbans are not intended for use outside of spam/bot countermeasures and are not policy against users, especially for a nasty one off, no matter who against. That they are happening to users at all is evidence of either an unreported change in internal policy or high level vigilante modding. And as users, there is no way to find out how many are affected by this. Another issue exists where after a person discovers their shadowban, they request its removal and are denied -- because there was no note left for why they were banned. What if it were placed by a Reddit mod and not a sub mod? How could anyone make a reasonable appeal in that case? Their opaqueness is why shadowbans are effective, but mods treating user appeals like gag orders with top secret clearances is not in the spirit of their duties. After a user discovers their shadowban, it's no longer effective, so there is no reason not to disclose information to them about it during their appeal. Opening the appeals process so users can see for themselves why they were banned, reversing appeals against noteless bans without contest, limiting the duration of all bans not made against spam/bots, a system of blind review, and increasing mod accountability would all serve to strengthen users' ability to stay active on the site without compromising the intended function of the shadowban.

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