This is also true of a PEO (e.g.
This is also true of a PEO (e.g. Trinet). Yes, Zenefits has a gorgeous interface which feels much more modern and sleek than something like Trinet. The trade-off is that the healthcare benefits are inferior for a small company - because unlike a PEO, Zenefits is NOT pooling together tens of thousands of young, healthy employees across many companies and getting a good deal from insurance companies. Yes, as an employer, you don't play the hefty admin fee you pay Trinet - but you just don't have access to better plans for your employees. The other pain we've found is that at the end of the day Zenefits is simply a wrapper around third party services (healthcare insurance, payroll etc.). If everything is smooth sailing, there is no problem. the moment something goes wrong there's this super frustrating finger pointing session where you have to call Aetna directly, or Intuit Payroll and Zenefits blame each other, or no one wants to cop to a payroll tax filing error. If you have an employee waiting for some critical healthcare reimbursement, this he-said/she-said is the worst. Never had to deal with that with the one-stop-shop PEOs. Zenefits has great software but the customer service needs some catching up. Maybe this round of funding will do it.
Posted by boise on May 6, 2015, 1:28 PM
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Raise real-world problems, find people facing the same issue, and discuss solutions.6,500 issues0 comments
pricing (SaaS)
IMO it's a bit more nuanced than what the author portrays it as.
In the UK Amazon have now raised the price of general shipping to be 2/3 the price of a months prime subscription.
Credit where credit is due, critics claiming "[Apple device] is too expensive for something that just does [basic function]" have been pr...
I like to buy music.
Meet K-Claw.
Fable is way too expensive for basic software stuff.
[Meta] Abnormal Codex usage/quota depletion and usage-accounting inconsistencies — cross-report tracker
[FEATURE] Passkey (WebAuthn) sign-in for Claude accounts, across every surface
This is also true of a PEO (e.g.
This is also true of a PEO (e.g. Trinet). Yes, Zenefits has a gorgeous interface which feels much more modern and sleek than something like Trinet. The trade-off is that the healthcare benefits are inferior for a small company - because unlike a PEO, Zenefits is NOT pooling together tens of thousands of young, healthy employees across many companies and getting a good deal from insurance companies. Yes, as an employer, you don't play the hefty admin fee you pay Trinet - but you just don't have access to better plans for your employees. The other pain we've found is that at the end of the day Zenefits is simply a wrapper around third party services (healthcare insurance, payroll etc.). If everything is smooth sailing, there is no problem. the moment something goes wrong there's this super frustrating finger pointing session where you have to call Aetna directly, or Intuit Payroll and Zenefits blame each other, or no one wants to cop to a payroll tax filing error. If you have an employee waiting for some critical healthcare reimbursement, this he-said/she-said is the worst. Never had to deal with that with the one-stop-shop PEOs. Zenefits has great software but the customer service needs some catching up. Maybe this round of funding will do it.
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