For what it is worth, just my two-cents, but I think even having a customer-facing ticketing system (doesn't necessarily have to be publi...
For what it is worth, just my two-cents, but I think even having a customer-facing ticketing system (doesn't necessarily have to be public facing) would help quell some of the unrest. At least for myself, I don't mind a delay in support, but when a request is sent in and it seems to disappear into a black hole it can be frustrating. If there was a way to incorporate support into the dashboard so that users could open/edit/check status of tickets directly from there that would be a great step in my opinion.
Posted by jeffmould on Jun 18, 2015, 4:52 PM
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Related issues
- I hate that this whole cluster of beliefs exists, but software on my own computer enforcing what I can and can't do for ideological reaso...
- As I replied in another comment[1], it's their software, their choice.
- [Feature] Support external model integration via personal API keys and local LLMs (BYOK)
- > So when head of companies don’t care about quality, they’ll push hard no matter what to have speed.
- Feature request: support multiple named accounts per app/connector
- Support standalone Windows installer (`codex-setup.exe`)
Raise real-world problems, find people facing the same issue, and discuss solutions.6,000 issues0 comments
support (SaaS)
I hate that this whole cluster of beliefs exists, but software on my own computer enforcing what I can and can't do for ideological reaso...
As I replied in another comment[1], it's their software, their choice.
[Feature] Support external model integration via personal API keys and local LLMs (BYOK)
> So when head of companies don’t care about quality, they’ll push hard no matter what to have speed.
Feature request: support multiple named accounts per app/connector
Support standalone Windows installer (`codex-setup.exe`)
[feature]: Move OIDC back to self-hosted OSS(Plane Free)
I was running about 1000 machines on VMware in my previous career.
For what it is worth, just my two-cents, but I think even having a customer-facing ticketing system (doesn't necessarily have to be publi...
For what it is worth, just my two-cents, but I think even having a customer-facing ticketing system (doesn't necessarily have to be public facing) would help quell some of the unrest. At least for myself, I don't mind a delay in support, but when a request is sent in and it seems to disappear into a black hole it can be frustrating. If there was a way to incorporate support into the dashboard so that users could open/edit/check status of tickets directly from there that would be a great step in my opinion.
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