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Good customer support is important for a good customer experience (CX).

Good customer support is important for a good customer experience (CX). These unusually high call volumes (cough, IKEA) are getting quite frustrating and provide for a terrible CX. Terrible CX is endemic in business. I don't understand why Stripe can't set the bar higher. They clearly have money to throw at this problem.

Posted by akshatpradhan on Jun 18, 2015, 6:03 PM

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Good customer support is important for a good customer experience (CX).

akshatpradhanJun 18, 2015, 6:03 PM

Good customer support is important for a good customer experience (CX). These unusually high call volumes (cough, IKEA) are getting quite frustrating and provide for a terrible CX. Terrible CX is endemic in business. I don't understand why Stripe can't set the bar higher. They clearly have money to throw at this problem.

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