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This is what made me ditch Gmail.

This is what made me ditch Gmail. After using it for several years, I stumbled across a serious bug that removed all email from my inbox. I tried contacting support, but there was none; all I got were replies from top contributors pointing me to other people with the same issue. It becsme clear that there was no way to escalate the issue or get help from someone who could actually investigate the bug or help restoring my email. Top contributors are not an actual replacement for customer support. I've since switched to a paid email provider.

Posted by jakobegger on Jun 24, 2015, 4:37 AM

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This is what made me ditch Gmail.

jakobeggerJun 24, 2015, 4:37 AM

This is what made me ditch Gmail. After using it for several years, I stumbled across a serious bug that removed all email from my inbox. I tried contacting support, but there was none; all I got were replies from top contributors pointing me to other people with the same issue. It becsme clear that there was no way to escalate the issue or get help from someone who could actually investigate the bug or help restoring my email. Top contributors are not an actual replacement for customer support. I've since switched to a paid email provider.

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