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He never 'got a lawsuit.' Instead, he got some comments from the contact to whom he reported it that criticized his approach.

He never 'got a lawsuit.' Instead, he got some comments from the contact to whom he reported it that criticized his approach. It's not even clear just who this person was. It seems he had trouble locating a contact to report security issues to, so this may as well have just been a low level support rep who was in over his head and saying things he shouldn't have. "The hardest part - responsible disclosure. Support guy honestly answered there’s absolutely no way to get in touch with technical department and he’s sorry I feel this way. Emailing InformationSecurityServices@starbucks.com on March 23 was futile (and it only was answered on Apr 29). After trying really hard to find anyone who cares, I managed to get this bug fixed in like 10 days. The unpleasant part is a guy from Starbucks calling me with nothing like “thanks” but mentioning “fraud” and “malicious actions” instead. Sweet!" http://sakurity.com/blog/2015/05/21/starbucks.html

Posted by jjarmoc on Jul 16, 2015, 5:29 PM

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He never 'got a lawsuit.' Instead, he got some comments from the contact to whom he reported it that criticized his approach.

jjarmocJul 16, 2015, 5:29 PM

He never 'got a lawsuit.' Instead, he got some comments from the contact to whom he reported it that criticized his approach. It's not even clear just who this person was. It seems he had trouble locating a contact to report security issues to, so this may as well have just been a low level support rep who was in over his head and saying things he shouldn't have. "The hardest part - responsible disclosure. Support guy honestly answered there’s absolutely no way to get in touch with technical department and he’s sorry I feel this way. Emailing InformationSecurityServices@starbucks.com on March 23 was futile (and it only was answered on Apr 29). After trying really hard to find anyone who cares, I managed to get this bug fixed in like 10 days. The unpleasant part is a guy from Starbucks calling me with nothing like “thanks” but mentioning “fraud” and “malicious actions” instead. Sweet!" http://sakurity.com/blog/2015/05/21/starbucks.html

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