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How do I keep my @gmail.com address while paying for support?

How do I keep my @gmail.com address while paying for support? For that matter, where is the paid supported version of Google Voice / Hangouts? I switched my texting/gv to hangouts on my phone, now I can't add someone that texts me to my contact list without trying to call them first. I also can't seem to SMS someone from hangouts in my contact list on my desktop without manually typing in their phone number. Pretty big UI/UX oversights (or not). There's really no way to actually get in touch with appropriate googlers. There's no real evidence that product owners participate where the people actually are. What might be better, would be to approach the StackExchange guys, or even just riff their interface for a google branded services site, and have actual google employees participate. I tend to see a lot of the same lacking regarding general Windows / Microsoft support, but SO/SE fill a lot of the void... I don't think I've really seen googlers participate. Maybe they should bring back that 20% time to participate in either these forums on SO, or GH issues.

Posted by tracker1 on Jun 24, 2015, 7:09 AM

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How do I keep my @gmail.com address while paying for support?

tracker1Jun 24, 2015, 7:09 AM

How do I keep my @gmail.com address while paying for support? For that matter, where is the paid supported version of Google Voice / Hangouts? I switched my texting/gv to hangouts on my phone, now I can't add someone that texts me to my contact list without trying to call them first. I also can't seem to SMS someone from hangouts in my contact list on my desktop without manually typing in their phone number. Pretty big UI/UX oversights (or not). There's really no way to actually get in touch with appropriate googlers. There's no real evidence that product owners participate where the people actually are. What might be better, would be to approach the StackExchange guys, or even just riff their interface for a google branded services site, and have actual google employees participate. I tend to see a lot of the same lacking regarding general Windows / Microsoft support, but SO/SE fill a lot of the void... I don't think I've really seen googlers participate. Maybe they should bring back that 20% time to participate in either these forums on SO, or GH issues.

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