IssueRaiser

Recovering lost tabs after extension update or removal

This is the official issue for users trying to recover from tab loss due to an update of the extension, or following removal/disabling of the extension. This is the number one pain point of the extension and here I will attempt to address why this is an issue, and what you can do if affected by it. Overview: Why do my tabs disappear when the extension updates or is removed? What is the safe way to remove the extension? What is the safe way to update the extension What should I do if I have lost tabs? How to recover lost tabs with The Great Suspender How to recover lost tabs without The Great Suspender My suspended tab says "This site cannot be reached" ------- ### Why do my tabs disappear when the extension updates or is removed? The Great Suspender works by redirecting a tab to a new url in order to 'suspend' it. This means that the tab is now controlled by the extension process. When the extension updates or is disabled or uninstalled, this process is killed and all tabs that belong to it are removed from the browser. For this reason, I try to keep the number of updates to the extension to a minimum. The extension *does* come with an inbuilt tab recovery system that will automatically detect and reload lost tabs in aftermath of an update or extension crash. And in the event of an update, a session restore point is automatically created in the Session History page and can be restored manually. ### What is the safe way to remove the extension? If you want to uninstall

Posted by deanoemcke on Jun 8, 2017, 6:40 PM

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Recovering lost tabs after extension update or removal

deanoemckeJun 8, 2017, 6:40 PM

This is the official issue for users trying to recover from tab loss due to an update of the extension, or following removal/disabling of the extension. This is the number one pain point of the extension and here I will attempt to address why this is an issue, and what you can do if affected by it. Overview: Why do my tabs disappear when the extension updates or is removed? What is the safe way to remove the extension? What is the safe way to update the extension What should I do if I have lost tabs? How to recover lost tabs with The Great Suspender How to recover lost tabs without The Great Suspender My suspended tab says "This site cannot be reached" ------- ### Why do my tabs disappear when the extension updates or is removed? The Great Suspender works by redirecting a tab to a new url in order to 'suspend' it. This means that the tab is now controlled by the extension process. When the extension updates or is disabled or uninstalled, this process is killed and all tabs that belong to it are removed from the browser. For this reason, I try to keep the number of updates to the extension to a minimum. The extension *does* come with an inbuilt tab recovery system that will automatically detect and reload lost tabs in aftermath of an update or extension crash. And in the event of an update, a session restore point is automatically created in the Session History page and can be restored manually. ### What is the safe way to remove the extension? If you want to uninstall

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