IssueRaiser

The retail (POS) experience is still inconsistent, frustrating.

The retail (POS) experience is still inconsistent, frustrating. Some POS always require a signature, which I don't understand. Some POS allow "swiping" at any time, others fail unless done at just the right time. Some POS are just flakey (please try again, while the line behind you glares). Apple needs to publish a POS-side Human Interface Guideline (to compliment the iOS side). https://developer.apple.com/library/ios/documentation/UserEx... They also need to create an exemplar POS for others to copy. And since we seem stuck with the self-service checkout, Apple needs to fix that experience too. Currently, they're two different UIs bolted together, both terrible.

Posted by specialist on Jun 3, 2015, 1:24 PM

Tags

Related issues

Raise real-world problems, find people facing the same issue, and discuss solutions.6,000 issues0 comments

reliability (E-commerce)

The retail (POS) experience is still inconsistent, frustrating.

specialistJun 3, 2015, 1:24 PM

The retail (POS) experience is still inconsistent, frustrating. Some POS always require a signature, which I don't understand. Some POS allow "swiping" at any time, others fail unless done at just the right time. Some POS are just flakey (please try again, while the line behind you glares). Apple needs to publish a POS-side Human Interface Guideline (to compliment the iOS side). https://developer.apple.com/library/ios/documentation/UserEx... They also need to create an exemplar POS for others to copy. And since we seem stuck with the self-service checkout, Apple needs to fix that experience too. Currently, they're two different UIs bolted together, both terrible.

Comments (0)

No comments yet. Start the discussion.

Comment on this issue