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I wasn't making an argument but I see where you are coming from.

I wasn't making an argument but I see where you are coming from. with your bank card analogy, at least here in Ireland there is no liability on the account holder for theft or fraud anymore so even if you don't keep those things safe the bank takes the hit. That seems to be the strategy amazon is taking at the moment, if that gets too expensive for them i am sure they will invest in another layer of protection. Now that I think about it it also seems like this is an opportunity to win the loyalty of a customer. By contacting them, explaining the problem and the solution and then by waiving potentially large charges from their account without hassle they are garnering a lot of trust. Just a random thought that popped into my head

Posted by Irish on Jan 1, 2015, 11:19 AM

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I wasn't making an argument but I see where you are coming from.

IrishJan 1, 2015, 11:19 AM

I wasn't making an argument but I see where you are coming from. with your bank card analogy, at least here in Ireland there is no liability on the account holder for theft or fraud anymore so even if you don't keep those things safe the bank takes the hit. That seems to be the strategy amazon is taking at the moment, if that gets too expensive for them i am sure they will invest in another layer of protection. Now that I think about it it also seems like this is an opportunity to win the loyalty of a customer. By contacting them, explaining the problem and the solution and then by waiving potentially large charges from their account without hassle they are garnering a lot of trust. Just a random thought that popped into my head

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